Terms & Conditions
Last Updated: June 2025
Welcome to Solo Element Concepts LLC. By using our website, requesting a quote, or hiring us for services, you agree to the following terms and conditions. These policies are in place to protect both you — our valued client — and the integrity of our custom work.
Custom Work
Solo Element Concepts LLC provides custom automotive paint and airbrush design services. Every project is unique and tailored to your vision. Because of this, slight variations in color, texture, and finish may occur — they are part of the custom process and not considered flaws or defects.
We do not guarantee factory-perfect matches. Our focus is creative expression, originality, and one-of-one quality.
Quotes & Estimates
All quotes provided are based on the details you submit. Final pricing may change depending on:
Material costs
Design complexity
Labor time
Additional services requested
We will always notify you of any major changes before continuing work. Quotes are valid for 15 days.
Deposits & Payment
A non-refundable deposit is required to begin any custom project. This secures your spot and allows us to order materials and begin prep work.
Remaining balances are due upon project completion unless otherwise agreed in writing.
Failure to pay may result in project delays, withheld delivery, or cancellation of services.
Refund Policy
All custom paint and airbrush services are final. Due to the labor, materials, and creative process involved, we do not offer refunds once work has begun or materials have been purchased.
If you have concerns about your completed project, please reach out to us within 3 business days. We stand behind our craftsmanship and are committed to fair and respectful resolution.
Image Usage & Portfolio
By working with Solo Element Concepts LLC, you consent to photos of your vehicle being used for our online portfolio, social media, and promotional materials.
If you wish to opt out, please let us know in writing before the project begins.
Client Responsibilities
Clients are expected to:
Provide accurate and honest project details
Deliver their vehicle on time and in safe condition
Communicate clearly regarding design preferences
We reserve the right to decline or postpone service if a vehicle is not in acceptable condition for paint work.
Right to Refuse Service
We reserve the right to refuse any project that does not align with our values, capabilities, or schedule. This includes offensive or inappropriate design requests, or unsafe vehicle conditions.
Limitation of Liability
Solo Element Concepts LLC is not liable for damages arising from the use or misuse of our website, or any delay or issue resulting from factors outside of our control (e.g., shipping delays, supplier backorders, weather-related scheduling issues, etc.).
Contact Us
If you have questions about these terms or need clarification, please contact us:
Solo Element Concepts LLC
Call us: 818-303-3568
Email: soloelementconcepts@gmail.com
Website: www.soloelementconcepts.com